Essay on Pre 1914 Love Poetry from the Victorian and...

Pre 1914 Love Poetry from the Victorian and Elizabethan Era Conventional females were considered to be second class citizens who were expected to refrain in conveying their natural feelings and emotions. Women were also socially neglected, as they were expected to remain at home whilst their respective husbands ensured the upkeep of the family by managing the family finances. The male population at this point in time ignorantly viewed women as coy, innocent characters, seemingly unaware that women had the same feelings and emotions as themselves. At the time in which poets like Robert Browning lived, the majority of marriages were arranged. Property and power were two main factors which influenced negotiations for marriage†¦show more content†¦However, it does give us a complete impression of a Renaissance nobleman. The dramatic monologue begins with an insight into the Dukes interest in the collection of fine artwork. In the same way, we can establish that the Duke also enjoys the collection of women, in the way that he introduces his next piece of art. Thats my last Duchess... Line 1 The Duke seems to be a man who expects his wife to be the conventional female, and abide by the strict gender roles that existed at this period in history. He repeatedly downgrades his wife, and makes out that she doesnt appreciate the high social rank which she has married into. He even goes as far as indicating that his wife has been unfaithful - all an attempt to really try and justify his reasons as to why he gave commands. [She] had a heart - how shall we say? - too soon made glad. Line 23 In this quote, Browning tells us that his last duchess was easily pleased by compliments that she received from other people. We sense that she also voices her gratitude for these compliments, and in this way, the Duke has become disillusioned and because of this, he downgrades his wife for basically being a nice person. In another pretty feeble attempt to justify his actions, he tries to make his wife out as a disrespectful person. He tells how every single gift that she received from various people would draw from her alike the approving speech. From here, the Duke

Essay about Career and University Goals - 604 Words

I have always wanted to go to university, somewhere busy, that excites me and where every day there is something innovative to do or see. I want to go to university to experience life in a city, meet new people and be inspired by everything around me and reflect this in my work. I chose to study English Language, as I have consistently enjoyed writing for a variety of purposes and studying how language can be used. Continuing this through university will build upon my skills and style as a writer. Fashion is a subject that has always fascinated me and through studying Textiles I have been able to broaden my skills, within textile techniques and fashion design. I feel that fashion stimulates me, as every time I start a new project I love†¦show more content†¦I have based some of my projects on Fashion Photography, as a way to include my passion in other aspects of my studies. At university I want to move forward with my enthusiasm for Textiles either as a design degree or combined with the Journalism aspect of English Language. This comes from my passion for magazines, such as Vogue, Glamour, Elle and Bazaar; they never fail in increasing my love for fashion and the creative writing they feature. I believe studying this course in a wonderful city like London Manchester or Newcastle would amplify my enthusiasm for fashion. I have worked part-time in The Seahorse Restaurant, Llandudno since July 2008. As a waitress I think I have learnt how to be independent and tolerant when needed. During demanding times at work, I think I have maintained a calm attitude and learnt to follow instructions and accomplish tasks under pressure which I think will help me to succeed in the challenging and diverse curriculum involved in studying a Fashion Degree. As the second oldest of four children I have grown up understanding the importance of responsibility. I believe it is very important to be polite especially when meeting new people. I think this will assist me in university as it will be a very new experience and there will be a lot of new people to meet, both fellow students and tutors who I will be working with frequently. The biggest skills I have to offer in university areShow MoreRelatedCareer Goals And How Will An Mba From Saint Leo University Assist You For Reaching Those Goals?934 Words   |  4 Pages1. What are your professional goals and how will an MBA from Saint Leo University assist you in reaching those goals? I aspire to become an attorney who operates a firm that specializes in matters involving international business and family law. My aspirations of becoming an attorney directly aligns with the Master’s of Business Administration program offered at Saint Leo University. 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Death and the Maiden and the Metamorphosis a Comparative Essay free essay sample

When examining The Metamorphosis by Franz Kafka and Death and the Maiden by Ariel Dorfman, their titles and storylines bear no apparent connection. In The Metamorphosis, Gregor Samsa, a quiet, travelling salesman is inexplicably transformed into a giant insect. The rest of the novella explores Gregor’s relationships with his parasitic family, reflections on life, and his perception of himself. Kafka powerfully depicts the extent humans go to, to provide for those they love, as well as what can happen when one does not pay attention to their own mental and physical needs. In Death and the Maiden, Paulina Salas’ life is turned upside down when her husband inadvertently invites the doctor, who brutally tortured and raped her during a time of political unrest, to their home. She spends the rest of the evening psychosexually torturing him, in order to discover the ‘real, real truth’. Paulina had not been able to express her emotions in regards to her rape, and when confronted with the doctor, the dam explodes and her emotion floods her. However, there are certain parallels that can be seen in both works. One such parallel is pathos, or pity for the main characters, Gregor and Paulina, which is presented through imagery, diction, mood, and atmosphere. Imagery is used by both authors in various ways to evoke pity in the reader. In The Metamorphosis, Kafka uses meticulous descriptions to depict Gregor’s physical state. For example, â€Å"His many legs, pitifully thin compared with the size of the rest of him, were waving helplessly before his eyes. † (3) Though this is a horrible image, however the descriptions continue, and feelings of pity emerge from prior feelings of abhorrence. Similarly, in Death and the Maiden, the descriptions of Paulina’s own torture, as well as descriptions of her torturing Dr. Roberto Miranda are revolting at first, however her actions seem justifiable considering her situation. â€Å"I want him to confess. I want him to sit in front of that cassette recorder and tell me what he did†¦Ã¢â‚¬  (41) She was kidnapped, tortured, and raped, and her pent up anger, frustration and loathing were rehashed on Roberto. In The Metamorphosis, Gregor says at the beginning, â€Å"What’s happened to me? (3) This questioning of his new physical state is entirely understandable, and it becomes easy to relate to Gregor’s confused emotional state, as someone who does not feel comfortable in their own skin. As well, the picture of the lady with the fur boa represents beauty and elegance, while Gregor has transformed into a grotesque insect. The contrast between the two clearly defined images also evoke pity, as the audience yet again sympathizes with Gregor for not being ‘perfect’ enough. This characteristic is similar in Paulina, in that her husband, Gerardo represents what she could have been; successful and generally happy with life. Seeing someone who does not have to constantly battle their inner demons is a reminder of the pain and misfortune Paulina has had to cope with, evoking pity from the reader. It is interesting to see the use of language in order to evoke pathos in the audience. Gregor, due to his metamorphosis cannot speak to his family, an ability he lost in his transformation. It is mostly the narrator of the story informing the reader of the events that took place, Gregor’s feelings, as well as the reactions of his family and other characters. When Gregor speaks, which is not often, he seems to have a one-track mind, with rambling thoughts and general incoherency. He has an inner voice, but because of his inability to verbally communicate, he was unable to impart his needs to his family, while still being able to understand them. Gregor is forced to suffer and sacrifice his personal life and relationships for the sake of his demanding family and occupation, which causes the reader to pity him. â€Å"I’ve got the torture of seeing new faces, no relationships that last or get more intimate. To the devil with it all! (4) His incapacity to work alters and sours his familial relationship to an extent where they are now forced to work, to make ends meet. An example is when Grete, Gregor’s sister and primary caregiver says, â€Å"We must try to get rid of it,† (49) referring to Gregor as a thing, and something that could be disposed of easily. One may question the actions of the Samsa household; why would th ey not try to seek treatment or help Gregor in any way they could? It was heartbreaking to see Gregor discovering that he was completely alone, with no love or support, and he dies soon after. Diction in Death and the Maiden served another purpose. Paulina expressed her opinions freely, starkly contrasting Gregor’s verbal suppression. She expresses her thoughts freely, however does not carry them out. For example, â€Å"I thought the only thing I want is to have him raped†¦Ã¢â‚¬  (40) Paulina uses harsh and vulgar diction, displaying her desperation, when reliving moments of her torture, to emphasize the dreadfulness of what she endured. She uses words as weapons to express her feelings, which may offend some readers. Even Gerardo is shocked at what she is saying: â€Å"Doctor Miranda, she has never spoken like this in her life. † Her use of vulgar language displays how deeply the rape has affected her, which in turn elicits pity in the reader. Mood and atmosphere are used by both authors to evoke feelings of pity. In The Metamorphosis mood reflects Gregor’s overwhelming emotions, expressed through his state of mind. His metamorphosis disgusts the family, thus the dominant mood of the novella is one of despair, gloom and isolation, eliciting pathos in the reader. However, at one point there was a feeling of hopefulness on Gregor’s part. He is hopeful of returning to work, even though reversing his metamorphosis seems highly unlikely. He later is rejected by his own family, which makes for a depressing atmosphere. For example, his father had enough struggles dealing with Gregor, and shows this by hurling apples at him. â€Å"Gregor stopped dead with fear, further running was useless, for his father was determined to bombard him. † (37) The prominent mood of The Metamorphosis is one of misery and wretchedness, which evokes pity in the reader. In Death and the Maiden, the mood is disturbing and dark with a generally tense, ambiguous atmosphere. Initially, the reader can see Paulina’s fear materialize, when she prepares to defend herself by getting a pistol ready. The mood shifts to one of revenge and anger when she encounters Roberto in her own home. Many horrible things happened to Paulina when she was tortured, so her vengeful and angry tirade seems acceptable. The transition from victim to victimizer is apparent. The tension throughout the play is obvious, as Paulina has reached a point where toying with her former victimizer gives her the power she has never been afforded. Her suffering must have been worse than what she was doing to Roberto. As well, the atmosphere is very ambiguous. The lack of clarity allows the reader to make many assumptions about the events, and the decision of who is guilty. â€Å"If only to do justice in one case, just one. What do we lose? What do we lose by killing one of them? What do we lose? What do we lose? † (66) After these powerful lines, it is unclear whether Paulina actually kills Roberto. The reader feels pity for Paulina because she has been pushed to the point where she is willing to take the life of a man. Because of the way the play is presented, the ambiguity, anger, fear and vulgarity evokes pity in the reader for Paulina. In conclusion, the lives of Gregor Samsa and Paulina Salas were turned upside down by an event that altered the courses of their lives. Detailed imagery is used by both Kafka and Dorfman to present a revolting image, of Gregor’s transformation and Paulina’s torture and rape to evoke pity from the audience. Gregor was robbed of love and respect, while Paulina was robbed of her dignity and mental stability. The descriptions are horrible, and the characters themselves seem pathetic, thus pathos is established. Contrasting imagery is used to further emphasize faults within the characters. Diction is also used by both authors to evoke pity. Kafka uses Gregor’s lack of speech to call attention to his role as a pathetic character. As well, that which was spoken by other characters like his sister was rude and spiteful. In contrast to Gregor, Paulina spoke her mind using offensive language, displaying her desperation. Her sad story and emotional journey evoked pity. Finally, mood and atmosphere elicit pity in both works where the mood reflected the characters’ emotions. Pathos for these characters shows the reader about their characters, as well as how they are affected by their mental and physical image. Kafka and Dorfman effectively use imagery, diction, mood and atmosphere to evoke pity in the reader, through the struggles of Gregor Samsa and Paulina Salas.

UK Welfare State Essays - Publicly Funded Health Care,

UK Welfare State Good health is an important factor to an individual's welfare. It is an essential prerequisite for the enjoyment of life. For this reason the importance of healthcare to governments is great and vast amounts of resources are allocated to healthcare, for example in the UK healthcare equates for 6% of GNP. Some argue that Healthcare is a social issue rather than economic but the allocation of scarce resources and the inelastic demand for healthcare lends it self to economic analysis. Equitable allocation of a commodity is one in which everyone receives a minimum standard and quantity. So in terms of full equality in the society everyone should consume the commodity equally. In healthcare this argument becomes complicated, should everyone receive a minimum standard of healthcare? Or should everyone get the best healthcare available? The truth is that hospital buildings, doctors and medical equipment all take up resources. The best standard of healthcare could only be given if all of the government's resources were allocated to the provision of health. This would be a foolish thing to do, as other commodities would not be produced which may be detrimental to health and other aspects of life. Healthcare is different from all other products in that the (supplier) doctor knows more about it than the (consumer) patient. Consumers can distinguish between two types of product and choose the one, which gives them greatest utility but with health care the patient is not educated enough about medicine to choose between two treatments and must therefore go with what the doctor recommends. This imbalance of knowledge gives the healthcare industry suppliers monopoly power. A healthcare supplier could lower the standard of service and not fear loss of customers. A doctor may also recommend a treatment that is costly and therefore will bring in higher profit for himself without the average person knowing any better.

Sexual Exploitation During Slavery essays

Sexual Exploitation During Slavery essays During Antebellum period, slaves were heavily centralized to South. African Americans were enslaved on small farms, large plantations, in cities and towns, inside homes, out in the fields, and in industries and transportation. Slaves, who were treated like part of the owners properties, could be bought, and trade and were exploited physically, sexually, and socially. Only a few enslaved women who were able to read and write had depict their lives as slaves in their narrative works that have summarizes but inadequately the prevalent condition of enslaved women. Thousands of heinous exploitation's stories went to the grave along with the slaves and the slavery system. However, the narratives and interviews with former slaves by the some of the historians have well documented the sexual exploitation of enslaved women such as Harriet Jacobs. Such documents give us the answers about how the enslaved women were sexually exploited. Were they physically abused? If so, to what extent? Does th e sexual exploitation take the form other than graphical violence? Harriet Jacobs, who was enslaved to Dr. Flint, knew her fate as a slaved girl as soon as she reached her puberty. Born into slavery in Edenton, North Carolina, in 1813, she when reached the age of 15 detest the fact that she was turning into womanhood which would only increase the possibilities of sexual exploitation. As she was sexually matured, she started receiving Dr. Flints attention. He spoke explicitly about his intention to have sexual relation with Jacobs. In her narrative, Jacobs wrote that he would whisper foul words in her ear that she could never ignore. Jacobs wrote, He peopled my young mind with unclean images, such as only a vile monster could think of. Dr. Flint thought that Jacobs is frightened of her mistress so built a house for her four miles away from the town, and then intended to make her his lady. This is how Mr. Flint wh...

Public Administration Degree and Career Options

Public Administration Degree and Career Options What Is a Public Administration Degree? A public administration degree is an academic degree awarded to students who have completed a postsecondary college, university, or business school program with a focus on public administration. The study of public administration typically includes an examination of government organization, policies, and programs. Students may also study government decision-making and the behavior of elected and non-elected officials. Types of Public Administration Degrees Students who major in public administration have a number of degree options available to them. The most popular degree options include: Bachelors Degree - A bachelors degree in public administration, business administration, management, or political science can help graduates get entry-level positions in the public administration field. Bachelors programs typically take four years of full-time study to complete. However, accelerated and part-time programs are also available.Masters Degree - A masters degree with a focus on public administration, public policy, or a related topic is the next step for students who have earned a bachelors degree. Students may choose to earn a Master of Business Administration (MBA) with a focus on public administration or management or a Master of Public Administration (MPA), which is the equivalent of an MBA in the public administration field. Some students may also choose to pursue a Master of Public Policy (MPP), which focuses on analyzing and solving public policy issues. Masters, MBA, MPA, and MPP programs usually take two years to complete. One-year and part-time programs are also available. Doctorate Degree - The two most advanced degrees in public administration are the Doctor of Public Administration and the Ph.D. in Public Administration. Both are research degrees with a focus on the practice of public administration. The amount of time it might take to complete an advanced research program varies depending on the school you choose. Choosing a Public Administration Degree Program There are many different schools that offer a public administration degree. When choosing a program, you should consider rankings (U.S. News and World Report offers a list of the best public affairs schools) as well as school size, faculty, curriculum, cost, location, and career placement. Here are 8 tips for choosing an MPA School. NASPAA Accreditation Accreditation is always important when choosing a school. Accredited programs have been evaluated for quality. Many different agencies accredit schools. One organization, the NASPAA, focuses specifically on public administration accreditation. NASPAAs Commission on Peer Review and Accreditation is considered the authorized accreditor of graduate-level public administration programs in the United States.   Public AdministrationCareer Options There are many different career paths available to students who have earned a public administration degree. The majority of grads take public service jobs. They may work in local government, state government, or federal government. Positions are also available in non-profit administration and management. Other job options include careers with independent or government agencies, such as the U.S. Small Business Administration, or positions with business and healthcare organizations. Another career path involves politics. Grads can run for political office or offer political support through lobbying and campaign management. Common job titles for public administration grads include Budget AnalystCity ManagerCounty ClerkLegislative SupportLobbyistNon-profit ManagerPolicy AnalystPolicy ConsultantPolitical ScientistProgram ManagerSocial Services AdministratorSocial Worker Learn More About Earning a Public Administration Degree Click on the links below to learn more about earning a public administration degree and working in the public administration field. ASPA - The American Society for Public Administration is a professional association for public administration. They focus on advancing study and practice of public and non-profit administration. You can view various publications on the ASPA website and learn more about student opportunities and careers in public administration.

Macroeconomics (savings ratio) Essay Example | Topics and Well Written Essays - 2500 words

Macroeconomics (savings ratio) - Essay Example A change in any factor that has an impact on the consumption apart from the income is said to result in a shift in the consumption function and this would ultimately affect the saving potential of an individual. The factors affecting the consumption function are: A cut in the interest rate will enhance the consumption at all levels of income and will lead to an upward shift in the consumption function. Lower interest rate act to reduce the cost of servicing any mortgage or other debt and thereby increases the effective disposable income in the hands of the homeowners. Contrastingly a period of higher interest rate is expected to curtail the consumer spending. Any apprehension about rising unemployment levels resulting in worsening situations of income level might result in a reduced confidence level of the consumers and a fall in the spending at all levels of income. In contrast to this situation any expectations of improvement in the health of the economy would increase the confidence of the consumers and the resultant planned spending. The changes in the spending behaviour of the consumers affected by the above factors will have a direct bearing on the saving potential of the individuals. ... In contrast to this situation any expectations of improvement in the health of the economy would increase the confidence of the consumers and the resultant planned spending. The changes in the spending behaviour of the consumers affected by the above factors will have a direct bearing on the saving potential of the individuals. The consumption function thus determines the amount of saving that an individual can earmark out of his disposable income towards saving. This ultimately goes to decide the saving ratio which is a factor of the saving against the disposable income. Saving Saving represents a decision to postpone the consumption by saving the money out of the disposable income. There exist a number of motivations behind the saving habits of individuals: Precautionary Saving With a view to avoid the future inconveniences and other potential financial issues that may arise due to unemployment or any other reason, people resort to saving by smoothing their present spending. Building Spending Power Saving presently will enable any one to acquire a future spending power and to meet any major financial commitments at a future data that may arise due to unexpected happenings. Interest Rates and Savings The incentives offered by higher interest rates from banks, building societies and other financial institutions may generate more willingness to save. Desire to Bequeath Strong desire to bequeath more wealth to future generations act as a strong motivator for saving habits Impact of Life Cycle of Consumers At the young age the consumers may borrow more to meet their commitments and once they become older with the easing of

Value Essay Example | Topics and Well Written Essays - 500 words

Value - Essay Example Secondly, highlighting the excellence of the product or its use or attribute that could be of use to the customer can increase the value of the specific product/service in customers’ perception. Thirdly, by providing the best quality product at reasonable price and by providing greater variety or product differentiation can attract more customers. Innovative products are of great value to marketing activity as they provide more opportunities for advertisement and sales. In relation to this, branding and advertising, marketing can enhance customers’ perceptions related to a specific products of a company and eventually increase their sales. The marketing function can play a central role in identifying customers’ needs and changing preferences; the marketing function can communicate these aspects to the research and development department. The R&D can then design products as per customers’ preferences and also increase variety of products thereby widening th e product lines. . The role of marketing in creating shareholder value is a strategic function and depends upon the operational efficiency of the firm which uses shareholders’ funds.

Globalization, Nation-States and Transnational Entities Essay Example for Free

Globalization, Nation-States and Transnational Entities Essay The historical study of the main characteristics and normative legacy of a nation-state has proved complicated for the social sciences as a whole. During the past few centuries, the nation-state has been deified and demonised equally; it has been regarded as modern as well as ancient form of social and political community; it has been seen as an imagined or imaginary society; rational structure of the community; it has created as much happiness as well as misery; it has been a source for political democracy, cosmopolitanism and ethnic cleansing. It has also coexisted with empires colonies, blocks, protectorates, city-states among other forms of political organisations. It has gone through and experienced the unification, occupation, totalitarian terror, divisions and then unification. It has won legitimacy around ethnic or racial, republican, liberal, democratic class principle and federal (Chernilo, 2007). In spite of all these, a nation-state succeeded to present itself as a solid, stable and as the necessary form of social and political organisation in the contemporary world. The nation-state is a territorial organisation that self-recognizes and deriving its political authenticity from the people and serving as a supreme body for a country as a sovereign territorial entity (Chernilo, 2007). Most people view a nation as a political thing that is self evident, a kind of natural culmination of all societies. It is high time people realised that the idea of a nation that Europe gave to the world was perhaps short-lived political form, a European exception, a precarious transition between ages of kings and the â€Å"neo-imperial† age (Guehenno Elliott, 2000). 1). Modern nation-states have diverse feelings to their territory, compared to the dynastic monarchies; it is semi-sanctified, and non-exchangeable. No nation would swap territory with other states simply, for instance, because the kings daughter got married. They have a discrete type of boundary, in principle defined only by the area of settlement of the national group, although most nation-states also sought natural borders like rivers, lakes, mountain ranges among others. The most outstanding characteristic is the degree to which nation-states use the state as an instrument of national unity, in economic, social and cultural dimensions. This is done by promoting economic unity, first by abolishing internal customs and taxes. Nation-states normally have a guideline to form and sustain a national shipping infrastructure, facilitating business and movement (DiVanna, 2003). Nation-states usually have more centralised and identical public government than its colonial predecessors; they are smaller, and the population less diverse. In several instances, the regional administration is also subordinated to central or national government. They also have an identical nationwide customs, through state’s guiding principle. The model of the nation-state suggests that its populace constitutes a nation, fused by a widespread descent, a common language and various forms of shared culture. When the unity is absent, the nation-state frequently tries to craft it; by promoting a homogeneous national language, through language guiding principle. The nation-states create a common curriculum for both primary and secondary education as a way of fostering a common language. In addition, to create a common identity, history of a nation-state is enshrined in their curricula and taught usually in a propagandistic and mythologized edition, and especially during wars some nation-states still teach this kind of history. Language and cultural policy was sometimes negative, aimed at the suppression of non-national elements. Language prohibitions were sometimes used to accelerate the adoption of national languages, and the decline of minority languages. A nation-state has a constitution that is a set of rules that governs its operations and is official. A state is as well recognised but other countries as independent and with the United Nations by her being a member of the UN. Besides, the state also acts on behalf of the people that are residing in that territory and nation-state is continuous; in the sense that a set of leaders come and go but the nation-state remains, thus its continuity. Nationalism being a product of modernity, reflecting on people’s need to belong to a social group to have a feeling of security in an environment where a people live. Nationalism has been seen as an intense force that has resulted into socio-political conflicts all over the world, besides, it has been an instrument for bigotry and social unrests. The key to lasting business viability in a connected world is that each firm is part of one or more networks of value. Thus collaboration is the pillar to adding value as a network member. More often, people and corporations collaborate because of the profit that may accrue due to such collaboration (DiVanna, 2003) A nation defines itself by not only what it is, but as well as what it is not. It is not a social group, neither is it a religious group, nor a racial group; a nation is what binds together the citizens of a nation is a amalgamation of historical factors that can not be reduced to a single dimension as social, religious, or racial (Guehenno Elliott, 2000) an example of a nation is Germany. A state such as Georgia is described as a definite territory in which a legitimate government has the ability to control its own activities without intrusion from other system of governments (Europa, 2010). It depicts more of a political and geographical area associated with a kind of political body; a nation, on the other hand, describes more of a cultural and/or ethnic entity. The term nation-state implies that the two geographically concur, and this distinguishes the nation-state from the other types of state, which historically come first, an example of a state is Georgia. In addition, a nation-state is understood as a political expression of a single or a central and relatively homogenous ethnic group. It groups very heterogeneous societies, communities loosely under the guidance of a common religious, and/or dynastic tradition. The basis of segmentation that characterise such communities can be geographical, religious, political, social, economical, ethnical, race and even class or caste (European Parliament, 2008), an example of a state is Algeria. 2). The US has territorial boundaries which are not easily swopped. Besides, US is a symbolic community with her people voluntarily dedicate their most important political loyalties in spite of the many meticulous loyalties; economic, spiritual, racial, ethnic, political, social; that otherwise divide them. This gives the people of united state to identify with a common culture as a people of a modern nation-state. In addition, the U. S has an impersonal power structure which bears it legitimacy from a people. A countrys foreign policy, which at time is called the international relations policy, consists of approaches preferred by the state to safeguard its national interests and to achieve its goals in international relations. The plans are intentionally employed to interact with other nation-states. Contemporarily, due to transnational and globalization activities, the nation-states will also have to interact with non-state actors like terrorists. A nation-state’s interests are paramount; foreign policies are premeditated by the government through high-level decision making progressions. More often than not, creating foreign policy is the job of the head of government and the foreign minister. In some countries the legislature is also involved in the process. 2 b). An example of foreign policy of US is Security from attack is the most paramount foreign policy of any nation. That is a nation should endeavour to have foreign policies that do not make her vulnerable from physical external attack, either by other countries or by individual actors like terrorists. The focus of US foreign policy is thus, geared towards building a power to defend herself from against attack from other nation-states and these individual actors like international terrorists. Security from attack should go beyond the physical attack to include the domestic wellbeing of the American citizens and protect them against some psychological troubles like the loss of their jobs to foreigners, because of perhaps, poor foreign policy on immigration issues, and trade among others. Foreign policy of the US is national interest or international justice; which focuses on the role of the US when other nations go against human rights like right to life, by some regimes which go to war and engage in massacre, genocide among others. Others argue that US should develop a foreign policy that protects human right when abused not only in American soil but also in other parts of the word. This may take a more noble form as diplomacy and may go to the extreme as military intervention if necessary, and then help with the reconstruction of the nation-state in question, like in the case of Iraq (Page Bouton, 2006). The aftermath of World War II saw the creation of European Union which was seen by many as an escape from the extreme forms of nationalism which had destroyed the continent. This followed the formation of the European Coal and Steel Community which, while having the modest aim of consolidated control of the previously national coal and steel industries of its member states, is seen to be the first step which culminated in the formation of the European Union. The founding members of the Community were Belgium, France, Italy, Luxembourg, the Netherlands, and West Germany. It progressed to form a peaceful Europe through cooperation in the 1940s. Due to the war between the east and the west in the 1950s there was need for peace in Europe. Therefore the soviet tanks put down protests against the communist regime in Hungary. In 1957, the launch of the first man-made space satellite by the Soviet Union acted as a pioneer in the space race in addition to the European Economic Community or Common Market that was created by the Rome treaty. The emergence of youth cultures took place in the 1960s bringing with it economic growth. In return, the EU countries stopped charging duty on custom in the course of their trade with each other. During this period, they agreed on joint food production control so that everyone had enough to eat which resulted in excess agricultural produce. In 1973 resulted in a growing community when Denmark, Ireland and the United Kingdom joined the European Union, and raised the number of members to nine. This period experienced the last right wing dictatorship in Europe due to Salazar regime being overthrown in Portugal and the General Franco of Spain’s death. The influence in EU affairs by the European Parliament increased and hence all citizens could elect their members directly for the first time. In addition jobs and infrastructure in poorer areas were created when the EU regional policy started to transfer huge sums of money. The changing face of Europe was introduced by the fall of the Berlin wall in the 1980s. Greece additionally joined the European Union followed by Spain and Portugal five years later. The single European Act which is the foundation for a six year program that resolves problems with the free flow of trade across EU borders and creates the Single market was then signed in 1987. In 1989, the Berlin wall was pulled down and for the first time, the border between East and West Germany was opened and led to the reunification of Germany when these two united in 1990. In the 1990s the European Union developed a Europe without frontiers which resulted in Europeans being closer to each other when in central and Eastern Europe there was a collapse of communism. This was when the single market was completed and the four freedoms of movement of goods, services, people and money was developed in addition to the Maastricht Treaty on European Union in 1993 and the Treaty of Amsterdam in 1999. Austria, Finland and Sweden join the other member states in 1995, people are allowed to travel without border checks of passports when as, all village in Luxembourg gave its name to the â€Å"Schengen† agreements, numerous young people were able to study in other countries with the support of EU and with the use of mobile phones and the internet, communication was made easier. From 2000 to present, the European Union experienced further expansion due to the introduction of a new currency for many Europeans. The member states began to work jointly to fight crime and introduced the war on terror after hijacked planes were flown in New York and Washington buildings. More than 10 countries joined EU and between east and west Europe there was a healing of political divisions (Europa, 2010). b). These major institutions of the European Union are the European Parliament or EP which is elected directly by EU’s citizens to act as their representative, the Council of the European Union which is a representative of individual member states and the European Commission which endeavours to sustain the union’s interest as a whole. The three form an institutional triangle which makes policies and laws applied throughout the EU. The new laws are proposed by the commission but then they are adopted by the parliament and council. In addition, the Court of Justice which maintains the European law and the Court of Auditors which checks the union activities finances are other institutions that play important roles (Europa, 2010). Moreover, there are also the European Investment Bank, Economic and Social Committee, Committee of the Regions, European Ombudsman, and the European Monetary Institute (ILO, 2010) The countries that make up the European Union are otherwise known as its member states. Though they maintain their independence, they put their power together in order to achieve strength and influence which they could not as individual nations. This means that they give some decision making powers to created institutions which they share so that issues related to a common interest are decided on with democracy at European level. In total, they are27 are Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom (Europa, 2010) c). The European Union enables closer relationships between its member states in order to maximize on their collective potential. This applies to economic and political activities such as free trade, freedom of movement, and choice of job. In addition it serves to unify the actions of its member countries in terms of security, foreign policy, and cooperation in matters related to police and justice. A lot of beaucracy that was involved with these issues has since been dissolved. In addition it has achieved its principle aim of ensuring Europe’s stability after the Second World War (ILO, 2010) d). Foreign policy objectives for the European Union include peace building and peace making. This involves prevention and control of war or conflict between member states and other nations. It works to eliminate suffering of related citizens The rule of law and respect for human rights and basic freedom should also be strengthened by pursuing ambitious human rights policy that is based on agreement with the respective clause that is concerned with human rights and democracy. An agreement based upon structured and deep political dialogue should also be established in addition to the implementation of the introduced parliamentary dimension (European Parliament, 2008) 4a). The nation-states and transnational entities pursued by the use of foreign policy tools such as diplomatic negotiations, economic aid, and sanctions, trade restrictions, military interventions, unilateral, or cooperative. These options are evaluated and monitored in attempts to maximize benefits of multilateral international cooperation. A nation-state can use them singly or a combination. b). The consequences of this interaction for international politics are numerous. Some of them include the subordination of national interests of a country to uphold the collective interests of the nation-states, like the United States, or the transnational entities like the European Union. The economic interdependence is likely to either make war between trading partners less likely or, as realists claim, that economic interdependence increases the likelihood of conflict. Such countries that engage in international may be prone to terrorist’s attacks besides, the nation-state can be less popular in other countries when the use military interventions like the case or US intervention in Iraq. References Busby,W. J. , 2010. Who Cares about the Weather? Climate Change and U. S. National Security. Retrieved from http://www. gechs. org/downloads/holmen/Busby. pdf on 12th July, 2010. Chernilo, D. , 2007. A Social Theory of the Nation-State: The Political Forms of Modernity beyond Methodological Nationalism. New York: Routledge. Desmoyers-Davis T. , 2001. Citizenship in Modern Britain. New York, USA: Routledge. DiVanna J. , 2003. Synconomy: Adding Value in a World of Continuously Connected Business. USA: Macmillan. Europa, 2010. Europen Union. Retrieved from http://europa. eu/abc/history/index_en. htm. on 12th July, 2010. European Parliament, 2008. EU strategy for reform in the Arab world. Retrieved from http://www. europarl. europa. eu/sides/getDoc. do? pubRef=-//EP//TEXT+TA+P6-TA-2007-0179+0+DOC+XML+V0//EN on 12th July, 2010. Guehenno, J. M. Elliott, V. , 2000. The end of the Nation-State. Minnesota: U of Minnesota Press. International Labour Office (ILO), 2010. European Union (EU). Retrieved from http://actrav. itcilo. org/actrav-english/telearn/global/ilo/blokit/eu. htm. on 12th July, 2010. Page, B. I. Bouton, M. M. ,2006. The Foreign Policy Disconnect: What Americans Want From Our Leaders But Dont Get. Chicago: University of Chicago Press Rosenberg, M. , 2010. Defining an Independent Country. Retrieved from http ://geography. about. com/cs/politicalgeog/a/statenation. htm

Death Of A Salesman: The American Dream :: Death Of A Salesman

For Willy and Linda, life's accomplishments and sources of pleasure are simple. This statement gives an excellent judgment of their lives because they lead very average lives for the time, and any depth is ignored on their part. This little scene exemplifies this point by showing a focus in their lives, being the mortgage on the house. For twenty-five years Willy and Linda have been working to pay off their mortgage, and once they do that, they will attain a sense of freedom, or the "American Dream". That dream, especially pertinent at that time of growth in the United States, presents a perfect representation of their goal. This goal is clearly outlined by dollar signs and a sense of ownership, two key points to personal success. The key thing which leads to Willy and Linda's depressions, is their inability to face reality in the present. Their lives are lived in the future, and even in this scene as Willy states; "You wait, kid, before it's all over we're gonna get a little place out in the country."(p.72), we see his ability to constantly speak of unpractical dreams. Their last payment on the mortgage gives closure to this life filled only with dreams, and will allow them to realize some of their idealistic thoughts. Their entire lives have been concentrated on this house, their one meaningful possession, therefore this last payment is an accomplishment beyond any other. Willy is a salesman, always traveling from state to state staying in motels away from home. This increases the importance of a house to him because it is not only a place of habitation but a representation of stability in his life. It is a concrete item which cannot be taken away from Willy once he has made the last payment. While discussing his sons with Linda, he states; " And they'll get married, and come for a weekend†¦". He shows the same pride for his ownership of the house as he did for Biff during his football years. The house is the center of Willy's being, and now that he almost has it, he can see that it has been his life's work. He is a character who remains content only by trying to believe that he is living the "American Dream", and pride of his most valued possession is all he has to hold onto. Although, at this point in his life, Willy Loman is beginning to notice where all of this dreaming has led him.

Transformational Leadership and Economic Efficiency †Can a Charismatic Leader in an Administration for Care Motivate the Subordinates to Improve the Economic Performance?

Author: Tony Pehrson Supervisor: Thomas Danborg and Anders Hederstierna Department: School of Management, Blekinge Institute of Technology Course: Masters’s thesis in business administration, 10 credits. Background and Problem Discussion: Skovde Kommun is a public organization and one of many tasks is to provide help and service to the aged and handicapped in the city. This is done through the administration for care. After many years with poor economic performance the politicians in Skovde decided 2002 to restructure the elderly care in Skovde. In January 2004 a new chief administrator was recruited and one of the most important issues was to improve the activities within the administration for care and department for elderly. Something, which was strongly emphasized, was the goal to increase the economic performance and having a budget in balance, i. e. achieve economic efficiency. The interest for this study was to see if the new chief administrator had the competence, leadership skills and charisma enough to restructure the organization and improve the economic efficiency, i. e. make sure the budget show a surplus. During 2004 and 2005 the chief administrator focused on the restructuring of the organization and strongly emphasized respect for the economic resources. Purpose: Through a pilot study describe and analyse the concept of Transformational leadership and its impact on economic results? Method: A quantitative method and the thesis could be viewed as a pilot study, which means that I try my method in one organization and hopefully develop a concept for further research. The measure instrument is a questionnaire, which was worked through with statistical methods to define charisma as a part of the phenomenon. The result from the questionnaire was then compared to the organization’s economic performance. Theory: Studies on leadership are a large research field and new theories on management and leadership constantly evolve. An interesting leadership style, which has had a lot of attention the last decades, is transformational leadership. A transformational leader can create a vision, can engage and motivate the employees in a way so they do their best to achieve the goals of the organization, both quantitative and qualitative. A central part in transformational leadership is charisma. Charisma is a leaders ability to practice a diffuse but strong influence over other people’s opinions, values and performance. Findings: The managers in the administration for care answered a questionnaire with 17 statements about charisma and the result of these statements gave an average score, which indicate that the chief administrator is above-average charismatic. In the findings I also present the organization’s economic performance. 2005 was the first year since 1996, the administration had a budget surplus, i. e. the costs were lower than the budget frame. Analysis: The respondents, in the same questionnaire, also scored the experienced charisma previous years compared to today. The results from the questionnaire were then compared to the economical development and the findings indicate there are some relationship between the charismatic chief administrator and improved economic performance Conclusion: In the study I found some empirical evidence or indicators, which support the idea that a charismatic leadership can improve the performance, the productivity and the efficiency. However, other factors can also have impact on economic performance besides transformational leadership

Social class is linked to educational achievement

It has been suggested that societal category is linked to educational accomplishment. The lower the socio-economic position of a household, so it is said, follows a form of low educational accomplishment. Conversely, kids from so called, center and upper category households in general tend to be higher winners academically than their on the job category equals, and are more likely to go to university. Research suggests that kids with parents in extremely paid professions are more likely to obtain higher classs in their GCSEs, take A degrees and so go on onto university than kids with parents in low paid manual employment. Therefore, it could be argued that a kids ability to go socially nomadic remains inactive, as it is likely that they will go on along the way of their parents. ( REFERENCE ) The research undertaken for this undertaking seeks to find if the same applies to maturate pupils either go toing Bath Spa University or maturate alumnuss known to the research workers. The research will try to look into whether or non there is any correlativity between parental societal category and that of the mature pupils and graduates educational accomplishments. The research will besides research the impression of societal mobility and seek to detect if the topics of the survey believe that they have or will, accomplish societal mobility due to their educational accomplishments. The consequences of this survey, if the result is favorable, could perchance assist to promote other mature pupils from lower socio-economic backgrounds into higher instruction. However, if the consequences seem to hold with old research, which argues that lower income households feel that the costs outweigh the benefits of higher instruction, and hence would non see university, so the research may hold an inauspicious affect and merely reenforce the fact that people feel that a university instruction is merely for the wealthy. The consequences of the survey could enable universities to nail jobs mature pupils face, which could enable them to explicate schemes to promote pupils from lower socio-economic backgrounds to use for a topographic point at university. However the consequences could reenforce the generalization or old research which suggests that kids from working category households are less likely to travel to university and hence deter people from even trying to travel through the application procedure. ( mention ) The consequences could besides assist to detect replies to go on the procedure of shuting the spread between societal category and educational accomplishment. However, if the findings suggests the opposite to already published research, eg, if our findings argue that societal category has no bearing on the educational accomplishment of the topics of the survey, so inquiries would necessitate to be asked as to why our survey appears to differ from the norm. ( mention ) Hypothesis. Does societal category affect educational accomplishment? This research will try to set up a nexus between societal category and educational accomplishment. As already stated in the debut, research ( current and historical ) suggests that low socio-economic position constantly leads to low educational accomplishment. The undermentioned research is intended to look into whether this generalized impression is true of the topics who volunteered to be interviewed for this undertaking. The variables to be measured will be that of ; the societal category of the topics parents and the educational accomplishments of the topic. Following on from this the research will besides try to set up whether or non the single topics have, or expect to accomplish, societal mobility due to their educational accomplishments. Literature reappraisal There are many pieces of research which have attempted to reply the inquiry ‘does societal category affect educational accomplishment ‘ . Assorted theories have been introduced as to the grounds why kids from lower societal categories appear to make less good academically than their more advantaged equals and as to why at that place seems to be a big spread in the consumption of university topographic points from people from low socio-economic backgrounds. Connor et Al ( 2001 ) found that there was a continuing and â€Å" long standing form of societal exclusion † of lower category groups in higher instruction. Their research suggests that there are legion factors which lead to the under-representation of the lower categories, including ; household background and support, and fiscal considerations. They besides make the interesting point that over the last 50 old ages statute law has been put in topographic point to guarantee that educational patterned advance is based on ability instead than wealth. However, their research seems to propose that the statute law has non been successful in accomplishing its purposes. Research conducted by Goldthorpe ( 1996 ) agrees with the findings of Connor et Al. goldthorpe provinces that the differences between societal category and educational attainment have changed really small since the beginning of the 1900 ‘s. It is suggested that kids from lower category households have remained more likely to go forth the instruction system once they have finished their compulsory instruction than their more financially advantaged equals. This could be due to the fact that parents with a higher economic position appear in general to put a higher value on instruction than the parents of kids from the lower categories. It has been suggested that the lower categories place more value on vocational and on the occupation developing instead than higher instruction. There has been research such as that by bowles and gintis ( 1976 ) that suggests that instruction is a signifier of ‘cultural reproduction ‘ . They argue that the dominant or higher categories use their power to guarantee ‘social structural reproduction ‘ . Therefore, it is suggested that societal control is maintained by the educational system by working category inequality. In practise schools would non lawfully be allowed to consciously discriminate against kids from lower societal categories. However, there may be unconscious favoritism. For illustration, kids are praised and given inducements such as certifications for stand outing in the schoolroom. Yet the kids more likely to stand out are those from more advantaged households who are able to afford the excess resources such as excursions and books. Following on from this, Goodwin and le expansive ( 1987 ) suggest that those households in greatest demand are non the mark of educational subsidies. They a rgue that province support for instruction by and large merely helps the more financially advantaged households maintain their ability to come in higher instruction. However, although it could be argued that statute law, schools and support are all colored towards households of higher socio-economic position, Gambetta ( 1987 ) suggests that a kids ability to come in higher instruction is all due to their parents. Gambetta found that the picks parents made comparative to their kids ability was based on their perceived societal category. Therefore working category households were less ambitious with respects to their kids instruction than those of higher socio-economic position. As the above research suggests that societal category affects educational accomplishment in kids, it so has to be asked ‘does the same apply to adults? ‘ A study on higher instruction and societal category ( Bolton 2010 ) shows historical informations refering how societal category affected university engagement in the early twentieth century. The information shows that the per centum of entrants with male parents who have a manual business, and hence considered working category, were as follows ; 1928-1947 23 % 1955 25 % 1961 25 % As the authorities have introduced statute law to assist shut the spread between societal category and entryway to higher instruction at that place should perchance be additions in these Numberss in more recent times. However, informations from UCAS shows that in 2001 the Numberss were much the same as those shown supra. In 2001 merely 27 % of entrants were from a working category background. However, the study concluded that ; ‘since the mid 2000 ‘s ; immature people from disadvantaged countries are well more likely to come in higher instruction ‘ ( Bolton 2010 ) . However, a research paper entitled ‘ Social Class and Higher Education ‘ ( Connor et al 2001 ) commissioned by the Department for Education and Skills ( DfES ) suggests that there are many factors every bit good as societal category that affect possible pupils determinations to come in into higher instruction. The research workers province that ; â€Å" pupils from lower societal category backgrounds take into history a wider scope of issues than their opposite numbers in higher societal category groups when taking the determination to come in higher instruction † . The countries of concern for those from a working category background included the fiscal facet, nevertheless, they besides raised issues such as experiencing unable to get by with the work load, the application procedure and personal issues such as working during term clip and besides set uping child care. However, the chief issue does look to be that of a fiscal nature. Those from the lower classed either would instead get down paid employment every bit shortly as possible after go forthing mandatory instruction or they feel that the cost of analyzing at university outweighs the benefits. Despite the chief findings of this study being reasonably negative towards higher edication by the lower categories there were some positive facets. The participants of the survey from the lower categories who had decided to come in university did so with the belief that the makings that they would finally derive would intend that their calling preospects and future gaining possible were raised well. The little graduated table research undertaking which follows is slackly based on old research into societal category and higher instruction. If the published research is right so we should happen that societal category does in fact affect educational accomplishments in grownups. If our research corresponds with others, so we should happen that merely about 25 % of our participants who are from working category backgrounds have entered into higher instruction. Methodology. The focal point of this survey was to find whether or non socio-economic position had any impact on educational accomplishment. A series of inquiries were devised to be delivered in either a face to confront interview or by manner of an electronic mail questionnaire, depending on which was more practical, due to distance and clip restraints. Those topics who were asked to answer via electronic mail were asked to react in every bit much item as possible instead than merely yes or no replies. The purpose of the inquiries asked was to find the effects of the topics parents societal category and educational accomplishment on that of their kids. The initial inquiries asked were general inquiries to find the age, sex and location of the interviewee. This was followed by a set of inquiries to set up parental educational accomplishment and societal category. The inquiries besides attempted to set up whether or non their parents attitude towards instruction had any impact on the topics educational picks. The concluding set of inquiries sought to detect the educational accomplishments of the topic and their current or future socio-economic position. aˆÂ ¦aˆÂ ¦aˆÂ ¦aˆÂ ¦.of the topics are undergraduates and aˆÂ ¦aˆÂ ¦aˆÂ ¦aˆÂ ¦ aˆÂ ¦aˆÂ ¦aˆÂ ¦aˆÂ ¦of the questionnaires were completed by manner of face to confront interviews. Another aˆÂ ¦aˆÂ ¦aˆÂ ¦aˆÂ ¦aˆÂ ¦.were conducted via electronic mail questionnaire. The interviews and questionnaires took about 10 proceedingss to finish. All of the persons who were asked to react did so. The determination to utilize interviews and questionnaires was taken because we felt that we could acquire a more unequivocal reply to our hypothesis this manner instead than a simple questionnaire that merely needed yes and no replies. However, there are restrictions when utilizing this method for research. Some of the inquiries which were asked were unfastened to sentiment and besides self-perception. Some of the information was besides 2nd manus as we had asked for information about parents. Once once more, this may non be entirely dependable as the topics were non asked for unequivocal cogent evidence of either their parents, or their ain educational accomplishment or societal position. Therefore, the research is based on the premise that the topics were true in the answering of the inquiries. There are other restrictions. The research was really little graduated table and therefore it could be argued that the sample of topics is non representative of the general population of under alumnuss and alumnuss in the United Kingdom. However, as a usher it could take to similar inquiries being asked on a larger graduated table to enable the theory that societal category does or does non hold an consequence on educational accomplishment, depending on the findings of this research, to be proved or disproved. With respects to the ethical considerations of this research, those who participated were ensured namelessness at all times. No names have been used in the write up of the research and merely the general location and age of the particiants have been documented. All participants were made aware of the grounds for the research and how the information they gave would be used. They were besides informed that a transcript of the finished research undertaking would be made available to them for their blessing, if they so requested, before it would be handed into the university. They were besides made aware that they could retreat their part at any clip before the entry day of the month.Findingss and decisionThe chief intent of our research undertaking was to find whether or non a on the job category background created a barrier to higher instruction for grownups in the same manner as antecedently mentioned research suggests it has on kids. The research argues that kids of mandatory school age are at a disadvantage educationally if they are from low income households and we wanted to look into as to whether or non this translated into maturity. Our findings seem to propose that low socio economic position does non restrict the opportunities of grownups come ining into higher instruction. Seven out of the 12 subjects interviewed categorised themselves as coming from a working category background and six of them had either gained grades or were analyzing for a grade at the present clip. This translates to about 86 % of people from lower category background come ining into higher instruction, whereas old research has stated that the norm is about 25 % . However the contradiction is likely due to the little graduated table of the undertaking which was undertaken. The other five participants considered themselves to be from a in-between category background and all five had enetered into higher instruction. Therefore, our little graduated table research undertaking seems to propose that there is no disadvantage in a individuals ability to derive makings from university or other higher instruction constitutions based soley on their on the job category background. It could be said that it is an persons ain motive and aspirations, or deficiency of both, that has the most impact on their educational accomplishment, instead than their on the job category background. One of the topics interviewed declared that her parents had ; â€Å" influenced me to travel out and accomplish what I want careless of category, money or background † . Bing at university as a mature pupil I felt that the result of our research would in fact find that category did non find educational accomplishment. However, it is a really little graduated table undertaking and could non be perceived to be dependable informations which reflects the educational accomplishments based on category for the state as a whole. The information could be seen as colored and undependable as eleven out the 12 subjects interviewed had been, or were presently at, university. Those interviewed were besides known to the research workers. If there had been a wholly random sample of topics from a shopping promenade for illustration at that place would hold perchance been a really different result. I feel that to do the research valid and dependable it would necessitate to be done on a much larger graduated table. The topics interviewed should be selected at random throughout the united land to enable a broad assortment of people and therefore a varied choice of repli es, which would perchance in bend produce more valid and dependable informations which would more likely correspond to old research in the same field.

Logo Research Evaluation essays

Logo Research Evaluation essays It has only one colour which makes it easy recognisable.The style of the font is unique, and the 'C' is curly, maybe symbolising the chocolate being stirred. Besides the word "Cadbury" there are two glasses with milk being poured out of them into what looks like a bowl of chocolate which is being mixed. This combination is very easily remembered. It has a green shape in the background which looks like a pair of glasses, and where they overlap at the middle it's darker green. Across the middle of the shape it says "Specsavers" in a large informative font, and then "Opticians" in a smaller font underneath. The remaining parts of the word "Specsavers" are underlined. All the writing is in white which makes it stand out on the coloured background. This is easily recognisable because Specsavers is an opticians and when you see the glasses shape you automatically associate it with Specsavers. This logo has no text, just a picture. It is of two portraits, they are in 3D and are computer graphics. The front one is in a turquoise green colour, and the background one is in a lighter green. This logo is so easily recognisable, even without words, because it is so well known and easily remembered due to it's simplicity. This logo is easily recognised because of it's unique style. It is always presented in a bold italic font, and is often shown as white on a dark background colour. In this case it's white outlined in black which makes the word stand out. It would probably be a more effective logo if it had an image with it. This logo is simple yet effective. It's a black circle on a square with a hot pink background. Inside the black circle is a heart with a pair of scissors sticking into it, in a simple white outline. Underneath the heart is the word "scarling." in quite a plain, white font. The white on black on hot pink is a memorable combination of colo ...

Coordinating vs. Subordinating Conjunctions

Coordinating vs. Subordinating Conjunctions Coordinating vs. Subordinating Conjunctions Coordinating vs. Subordinating Conjunctions By Maeve Maddox When I received not one, but three emails telling me that I’d punctuated a sentence with because incorrectly, I decided I’d better write a post about adverbial clauses of reason. Here’s the example that drew the criticism: Incorrect: The famous author lives in a small town, because she doesn’t like the noise of a big city. †¨ Correct : The famous author lives in a small town because she doesn’t like the noise of a big city. Here are the objections I received: 1. Number five conflicts with my 11th grade English teachers rule.  Separate the two halves of a compound sentence with a comma.  Was she wrong? 2. I disagree with #5.  Two independent clauses should be separated by a comma.She doesnt like the noise of the big city. is an independent clause. Remove the word because and you have two sentences that can stand alone. 3. ERROR.  Ã¢â‚¬Å"she doesn’t like the noise of a big city† is also an independent clause, and the comma is required.  This is a compound sentence with â€Å"because† joining two independent clauses. The readers are perfectly correct about the rule for punctuating a compound sentence. Two independent clauses joined by a coordinating conjunction are separated by a comma: Polio would have stopped a lesser man, but Franklin was determined to follow his cousin into the White House. The conjunctions used to join independent clauses in compound sentences are coordinating conjunctions. The most common coordinating conjunctions are: for, and, nor, but, or, yet, and so. A coordinating conjunction used to join clauses has only one function: it joins clauses of equal importance. Removing the conjunction between two independent clauses will leave two simple sentences whose meanings remain unchanged. They can stand alone as complete sentences. A subordinating conjunction, on the other hand, has two functions: it joins, and it shows a relationship between the clauses that it joins. Removing a subordinating conjunction defeats the purpose for which it exists. The subordinating conjunction because is used to introduce an adverbial clause of cause or reason. The fact that the author doesn’t like the noise of the big city explains why she lives in a small town. Adverbial clauses of reason are also introduced by the subordinating conjunctions since, as long as, as, inasmuch as, insofar as, and due to the fact that. Reminder: When the adverbial clause comes first in the sentence, it is followed by a comma. When the adverbial clause comes after the independent clause, there is (usually) no need for a comma. For example: Since you asked nicely, you may go to the library on Saturday. You may go to the library on Saturday since you asked nicely. Modern business style tends to reject lengthy conjunctions like inasmuch as and due to the fact that. Because, as, and since are the least wordy choices. Some speakers object to using since to introduce a clause of reason because since is also used to introduce clauses of time. Ordinary attentiveness to revision ought to be sufficient to avoid ambiguity with since. Here’s what The Chicago Manual of Style has to say about the objection to causal since: [Since] may relate either to time or to causation. Some writers erroneously believe that the word relates exclusively to time. But the causal since was a part of the English language before Chaucer wrote in the fourteenth century, and it is useful as a slightly milder way of expressing causation than because. But where there is any possibility of confusion with the temporal sense, use because. Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Grammar category, check our popular posts, or choose a related post below:Apply to, Apply for, and Apply withTop 11 Writing Apps for iOS (iPhone and iPad)55 "House" Idioms

What Would Benjamin Franklin's Say, and What Do You Say Educational Essay

What Would Benjamin Franklin's Say, and What Do You Say Educational curriculum - Essay Example While the United States still retains the world’s most elite university system, the nation has fallen behind in primary and secondary education. Increasingly, foreign nations have moved passed the country in the highly critical areas of math and science. For centuries theorists have considered the best way to structure educational curriculum to meet changing needs. One prominent educational theorist was Benjamin Franklin. This essay considers Franklin’s insights on education and then presents my perspectives on the most appropriate educational curriculum. Benjamin Franklin prominently examined the most appropriate education in his considerations for the development of an academy in Pennsylvania. From an overarching perspective, Franklin considers that education should function to prepare students for their entrance into the world ("Archives," 2012). Franklin goes on to state that, â€Å"if Men †¦catch such a Taste for cultivating Flowers, Planting, Grafting, Inocu lating†¦why may not we expect they should acquire a Relish for that more useful Culture of young Minds† ("Archives," 2012). This is a notable statement as it indicates that while Franklin recognizes hobbies are important elements, it is essential that educational curriculum instruction in ‘useful’ skills. ancient customs and morality. ... reat amount of emerging research has demonstrated that Montessori school out-perform traditional modes of education ("Research shows benefits," 2006). I believe that one of the major shortcomings of modern educational reform has been an illusionary belief that all students share the same innate abilities. Through adopting Montessori approaches to education at the primary level teachers, parents, and school systems will better be able to determine the specific interests and abilities the student has and is drawn to. This understanding, rather than the artificial and inflexible public curriculum, can then inform the individual’s further educational experience. After primary education further changes need to be made to the current curriculum in the secondary level. The 21st century has increasingly become integrated with the Internet and social networking. Many schools have already recognized the importance of integrating social networking platforms such as Facebook, Ning, and Tw itter into the regular curriculum (Davis, 2010). I believe that that the Information Age has necessitated that educational curriculum assume a number of profound changes. During Franklin’s time, as evidenced by his strong emphasis on acculturation through instruction in history and ancient customs, there was a great importance for content instruction. Today with the Internet’s emergence as a repository of culture it has become unrealistic to assume that students simply learn a body of history. Instead I believe that secondary curriculum should increasingly focus on instructing students in the means of navigating this complex cultural landscape. During Franklin’s time the primary modes of cultural dissemination were through books. The 20th century witnessed the emergence of film,

Confederacy Essay Example | Topics and Well Written Essays - 250 words

Confederacy - Essay Example When his own Vice-President, Alexander Stephens became an outspoken critic of the Davis’ war polices, newspaper editors declared Davis a despot and added to the erosion of the Confederacy from within. Food riots and the Impression Act of 1863 further alienated civilian support of Davis and his government. Southern citizens divided over the issue of his right to rule the Confederacy’s nationhood; either they believed he now held too much power and wanted more or they believed him weak and unable to govern successfully. The absence of centralized power defeated Davis’ ability to feed and clothe his armies, or gain support from European allies. The loss of Stonewall Jackson on May 2, 1863 cost the commander of the Confederate forces, General Lee his most valuable soldier, and did a great deal to decompress Confederate military moral. June of 1863 saw Vicksburg captured by Grant and allowed the Union forces to control the Mississippi River all the way to the Gulf of Mexico, and further hurt the Southern states ability to garner support and supplies from the western states. President Lincoln’s Gettysburg Address on November 17, 1863, changed the idea of Union for Union’s sake to Union for Freedom’s sake, and revitalized the northern impetuous to continue the war through to its end. Grants push southward using Sherman’s forces never retreated after 1864, and Lee’s surrender on April 9, 1865, sealed the fate of the Confederacy. The collapse of the Confederacy was as inevitable as the Civil War itself. "We are not one people. We are two peoples. We are a people for Freedom and a people for Slavery. Between the two, conflict is inevitable." New York Tribune  publisher Horace Greeley said that about the United States in 1854 and Davis could have paraphrased it when describing the political state of the Confederacy in

Systems Analysis and Design Essay Example | Topics and Well Written Essays - 250 words

Systems Analysis and Design - Essay Example This is especially true in the current digital age, in which a lot of information and data are generated on a daily basis (Langer 22). A Gantt chart is a horizontal bar chart that was designed in 1917 by Henry Gantt, an American social scientist and engineer, as a production control tool (Clark and Walter 33). Gantt charts are a common feature in project management, providing graphical illustrations of schedules that facilitate planning, coordination, and tracking of particular tasks in projects. They can be simple forms designed on graph paper or more sophisticated forms developed using project management tools like Microsoft Project or Excel (Clark and Walter 36). It is normally developed with a horizontal axis representing the total time scope of a project, divided into increments (for instance, days, weeks, or months) and a vertical axis representing chores that form the project (for instance, if the project is enhancing a computer with new hardware, the major tasks involved might be: carry out research, select software, install the selected

Emotional Labour In Call Centres Arlie Hochschild

Emotional Labour In Call Centres Arlie Hochschild The shift away from manufacturing industries in Britain towards service sector industries within the late 20th century, has led to a considerable growth within employment in the service sector (Hough, 2004), with many employees now involved in front-line service interactions with clientele or customers. Call Centres in particular has experienced a growth up to 400,000 employees; more than coal, steal and car manufacturing industry put together (Toynbee,2003). As a result of their rapid growth, it has provided a fascinating field of study for academic research into the human component of the working environment, with the process of work and its associated control and employment relations at the centre focus of most debates (FernieMetcalf, 1997). Given that Call Centre employees are working in an environment where tasks are often decidedly scripted and performance is closely controlled and monitored, academics have pointed to the similarities of this work to Tayloristic style productio n lines (TaylorBain,1998). However due to the labour and product of call centre work being relatively intangible, unlike the distinct process of product and service delivery in factory work, the emphasis within Call centres is almost exclusively on the quality of communication. In conjunction to the physical demands, cognitive requirements also need to be considered, whether an operative is dealing with a complaint, or a customer service call, they all demand emotion from staff. The increasing demand for client-centred services in a highly competitive business environment, has recognising that service workers are able to carry out emotional work which can be used as a vital part of the capitalists labour process (Hoschild, 1979,1983),to produce customer satisfaction. Therefore it is in an organisations interest to comprehend the impact of emotional labour on staff, in order to enhance the effectiveness of service and well-being of workers, ultimately decreasing costs such as stress, burnout, turnover and absenteeism (LewigDollard, 2003). Thus this writing will outline the concept of emotional labour and discuss generally the costs and benefits for front-line service employees within Call Centres and for the organisation itself, before looking at the ways call centre can help support employees. Emotional labour was a term constructed by Arlie Hochschild (1983) in her revolutionary study named The Managed Heart. The term describes the control of a persons behaviour to display appropriate emotions, within a situation (chu,2002), suggesting that certain emotions felt or not felt by an individual are suppressed or expressed in order to conform to social norms. Despite Hochschilds widely accepted definition, some researchers have defined and conceptualised emotional labour in different ways. However, the underlying assumption within organisational settings, is that emotional labour is to regulate both feelings and expressions in accordance with occupational or organisational display rules to achieve organisational goals (Schaubroeck Jones, 2000).For example, there is little doubt that emotional work in a Call Centre for staff can be demanding, boring, exhausting, tedious and  stressful (Carrim et al,2006).   Yet to clearly display these feelings to management or c ustomers would be in appropriate. As call centre staff are expected to appear cheerful and welcoming. Therefore from these rules, which can be learnt from our everyday interactions, through education, socialisation and fine -tuned by individual experiences and socially regulated settings, we learn when and where to look sad or glad, fearsome or fearful (PayneCooper, 2001) Many organisations have display rules concerning the emotions that employees should demonstrate in encounters with customers, clients, or members of the public (Hochschild, 1983). These display rules stipulate the content and range of emotions to be displayed, along with the frequency, intensity and duration that such emotions should be displayed (MorrisFeldman, 1996). These display rules may be explicit in organisation training materials, or they may be implicit in organisational norms (SuttonRafaeli, 1998). For example, Call Centre operatives engage in work interactively with customers on either inbound or outbound calls on actions such as sales and telemarketing, product or service information, and customer queries and complaints. These employees perform an important role in the management of customer relationships. As a consequence, service sector organizations have sought to specify the way in which employees present themselves to their customers. This has led to particularly in vasive forms of workplace control as operatives are now generally monitored for service quality as well as productivity. In most call centres there are constant efforts to increase the number of calls taken per employee and reduce both customer call time and wrap-up time (TaylorBain, 1999). Yet rules are also enforced to be cheerful happy, sociable, inoffensive and polite, despite the customers behaviour. As the manner in which operatives display their feelings towards customers has a critical effect on the quality of service transactions (AshforthHumphrey, 1993). Undeniably, the quality of the interaction is often the service provided (Leidner, 1996). The behaviour of the employee is therefore central to the success of the service transaction. These contradictory but asymmetrical pressures both create role conà ¯Ã‚ ¬Ã¢â‚¬Å¡ict for employees yet provide a high quality service (KnightsMcCabe, 1998).To control these conflicting pressures management  invents ever more imaginati ve ways to extract the maximum, and most sincere, performances from emotional workers  smiling  and meaning  it  being the  aim (PayneCooper, 2001). From a similar observation Hochschild (1983) noted how emotional dissonance can occur when an employees true feelings are different from their expressed emotions. Moving further to suggest how individuals deal with emotional dissonance by either surface acting or deep acting. Surface acting being the effort to achieve only the expression of emotion, such as one call centre agent admitted, I make the right noises saying sorryà ¢Ã¢â€š ¬Ã‚ ¦I dont really care (). While deep acting is a conscious attempt to produce and communicate the required emotions, and to manage the situation appropriately, by working to truly relate, believe and live the customers anxiety. Continually, academics such as, Ashforth and Humphrey (1993) have noted that when employees deep act, there may not be any emotional dissonance, but there is still exertion involved in achieving the appropriate emotions to follow display rules. Despite, huge efforts to sustain expected behaviours of calm, courteous and supportive behaviour, regardless of how operatives are really feeling, or being treated by a customer, either through surface or deep acting there may come a point of illness, exhaustion and burnout, through continual emotional labour (Hochschild,1983). Suggestively, more so when an operative is continually surface acting. This is supported by Schaubroeck and Jones (2000) in an examination of adverse employee health outcomes, found that pressures to express positive emotion within a persons job was positively related to physical symptoms. With over 20% of a Call Centre interactions, containing anger and verbal abuse from a customer (Grandey,DickterSin,2004).Which is often maintained throughout the duration of the complaint, despite an operatives efforts to placate the consumer (SchererCeschi,1997). Undeniably facing hostile behaviour and abuse could lead to physical indications of unhappiness emerging as work place stress such as hypertension, heart disease, even exacerbate cancer (Mann,2004) due to suppression of an operatives true feelings, which may cause a burnout. Which eventually may lead to an extended struggle to care and illustrate feelings ` (Mann,2004). One explanation is that employees may find it more difficult to sustain higher levels of expressed positive emotion while surface acting, that this creates tension within the individual. Form this employee may then break character by allowing their true feelings to leak into the telephone conversation (TotterdellHolman,2003). The high control system employed in a Call Centres i.e. scripted working of responses and the wide knowledge and expectation from customers suggests that if this does occur customers recognise this and feel the power to reinforce managements control efforts reprimanding workersà ¢Ã¢â€š ¬Ã‚ ¦.complaining to employees superiors when service [does] not meet their expectations (Leidner,1996,p.40) as customers are now able to distinguish the difference between genuine quality service and feigned quality service (Taylor,1998, p. 87). This in its-self leads to higher stressors within the job. In discussing her similar findings, Grandey (2003) suggested that emotional dissonance exhausts operatives resources, leaving them with too little resources to keep from breaking character. This depletion of resources may also cause the individual to adopt a strategy of withdrawal behaviours in order to cope with work demands to conserve resources: indeed, emotional exhaustion has been found to be associated with higher rates of employee absence (Deery et al,2002), as control pressure from several angles becomes too much to control. The correlation continues when looking at cognitive health cost, related to sustained emotional labour, Strazdins (2002) focuses on the cognitive processes involved, suggesting than an employee may find that their own mood becomes changed to mimic the anothers negative mood, around them in the team set up of a call centre floor. This process is known as emotional contagion (Pugh,2001). The employees cognitive processing may become negatively primed, stimulating recall of distressing events, or the employee may selectively process negative information relayed to them on the telephone, which in turn comes to affect decision-making. Negative emotions can then carry over and contaminate subsequent interactions with clients, fellow workmates or employees. Recent organizational research shows that employees working in team formats such as call centre staff do, are likely to share opinions, attitudes, thoughts and moods as well as behavioral patterns and general outlooks (Salanova,LlorensSc haufeli,2011). Moreover, group level job characteristics have shown to affect individual burnout levels. This means that shared group feelings of burnout can be described either in terms of comparable reactions to the same working conditions (VanYperenSnjiders,2000) or as the result of a process of emotional contagion (BakkerSchaufeli, 2000). In this perspective shared burnout within a team can be interpreted as a form of collective mood. Employees evaluate themselves through comparison with similar others. Observing similar others to succeed or to fail is likely to influence another emotional contagion which may have negative as well as positive influences on self-efficacy (Gist,1987). To positively control this successfully as a call centre manager would be hugely beneficial to all parties however for employees to perceive yet more control may simply have a negative effect. Since Hochschilds (1983) claims that emotional labour can lead to a sense of inauthenticity, loss of feelings, diminished self-esteem, stress and burnout, other authors have supported this suggesting that emotional labour is associated with higher work stress and psychological distress (Pugliesi,1999). Controversially, Wharton (1993) agreed that factors such as interactions with customers, self-perceptions of inadequate skills can and does adversely affect employees, however she also suggested that these werent the only work factors contributing to the incidence of emotional exhaustion, which may not always be linked to emotional labour, including job autonomy, tenure, and working hours, high workloads, lack of variety of work tasks and low promotional opportunities; importantly, the support and help of team leaders was associated with lower emotional exhaustion (Deery Iverson,Walsh,2002). Amy Whartons (1993) examination of front-line service workers found that, emotional labour may actually enhance the employees self-efficacy, make interactions more predictable, help avoid embarrassing disruptive interpersonal situations, and allow authentic self-expression where there is some latitude for occasional deviations from the display rules (AshforthHumphrey,1993). Morris and Feldman (1996) agreed that emotional labour is not consistently damaging or equally damaging to all employees, asserting it is emotional dissonance, not simply emotional labour, that is associated negatively with job satisfaction. Furthermore, Lewig and Dollard (2003) found that emotional dissonance is positively correlated with emotional exhaustion. Emotional exhaustion, feeling emotionally drained and depleted from work, is the core component of the employee stress syndrome of burnout (CordesDougherty,1993) which has a range of consequences for employees health, performance, motivation, absenteeism and turnover (SchaufeliEnzmann,1998). Therefore the identified associations between emotional labour, emotional exhaustion and burnout are of critical importance for organisations, although admittedly they are hugely interlinked, one does not necessarily cause the other. If emotional labour carries such a high risk for call centre operatives working for the organisation, why do nearly all call centres and other service organisations insist on enforcing such a tool? The reasoning for this is, the manner in which employees convey their feelings over the telephone can have a critical effect on the quality of service transactions (AshforthHumphrey,1993). In a practical examination of these propositions, a study of Taiwanese employees found that when a psychological climate for service friendliness was higher, employees displayed more positive emotions toward customers that were associated with an increased customer willingness to return with follow up custom and pass positive comments to friends. Other articles published on the topic propose that appropriately-displayed employee emotions would result in three positive consequences for organisations: immediate gains (customers would immediately co-operate), encore gains (customers would go back), and cont agion gains (customers would pass positive comments to friends) (RafaeliSutton,1987). Further, Ashforth and Humphrey (1993) proposed that compliance with display rules facilitates task performance. However doubt surrounding great customer employee action directly relating to purchase decisions has been raised (Tsai,2001). As a customer simply may not be interested in the service they have been telephoned for; a current example being PPI claim back marketing call, many of thousands of people receive these calls who despite polite conversational call centre operatives, organisations may not experience immediate gains from most customers. Therefore it can be said that although emotional labour can be damaging for both parties involved it can also be beneficial. Examining some techniques to facilitate emotional labour managers should be mindful of the costs involved in performance as well as emotional contagion, with this Egg credit cards created provision of time-out and a quiet staff-only space for staff to recover from stressful or distressing customer interactions, surrounding their call centre floor. Within this change came new job design, roles that incorporated emotional labour yet staff had some variety, autonomy, prospects of promotion, and reasonable working hours and workloads, with a culture of celebration, and support from all office members to help cope in all areas of each others working life. Increased by the community spaces purposely built and designed within the building (Citex,2001). The engineered culture egg brought in to the call centre supported staff. Further suggestions to help reduce the effe cts of negatively perceived emotional labour, is through training in emotional intelligence as it enhances skills of self-awareness and self-management and in particular, can be said to enhance the performance of deep acting, eliminating performance leak. Furthermore, focus is begging to be placed on the recruitment of staff members, upon their competency of their personality, with some call centres looking upon mount et als big 5 theory to gain the correct personalities for the job, enforcing tests and application techniques usually reserved for higher positioned jobs (CallaghanThompson,2002) as HR manager managers attitudes are now aimed to select staff with the required attitudinal and behavioural characteristics, induct them into a quality culture . . . selection often focuses on attitudes to flexibility and customer service rather than skill or qualià ¯cation levels (RedmanMathews,1998,p. 60). One manager went on to state some people are maybe not as fast round a keyboard, so they may struggle in achieving peer group average handling time for calls. But we can do something about that, we can use team coaches or leaders or training teams when available to develop that individual in those areas. Its very difà ¯cult to change somebodys attitude. With a combination of all can achieve or at least minimise the decrease of emotional labour for all. You can tell by talking to someone during interview whether they smile, whether their eyes smile. If you smile during your interview and you are enthusiastic, youll be okay (CallaghanThomphson, 2002 p.240) Over all Fineman (1993, p. 1) argued that the management and mobilization of emotions are pivotal in the way organizational order is achieved and undone. However, the organizational culture in Western society is heavily influenced by the rational traditions of theorists such as Weber, Taylor, and Fayol (Sashkin,1981) and therefore strives for the cognitive dehumanization of organizations. As a result, much of the research on organizational phenomena has focused on the rational side of functions, issues, and components of organizational life. This results in the removal of the emotional elements of organizational life from our understanding of organizational phenomena (Fineman, 1993).In the last few decades, however, scholars have attempted to study the emotionality inherent in organizational life (for example, Hochschild,1979; Fineman, 1993; Ashforth and Humphrey, 1995). From this is a growing body of research indicates that the performance of emotional labour may entail serious nega tive outcomes for employees, including stress, distress, decreased job satisfaction, burnout, and withdrawal behaviours such as absenteeism and turnover. It is in the organisations interest to understand and mitigate these negative outcomes, as the effective performance of emotional labour is generally beneficial for organisations. The manager of front-line service employees can draw on recent research findings to identify a number of practical techniques to facilitate the performance of emotional labour.